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He says one of his specialties is understanding customers' needs and providing them with the perfect uniform design. I was impressed by the fact that every time I consult with customers, they see the “Customer is the answer” sticker attached to the desk. “Customers are the answer” Channel Talk sticker attached to senior Bae Seung-seop’s desk They say that customers who have a good experience often become regular customers. In fact, the repurchase rate of customers who purchased the warrior uniform is said to be over 80%. Reviews from customers who expressed intention to repurchase warrior uniforms It only takes 3 minutes to request a draft However, it is said that many customers who found it difficult to inquire about the bulletin board did not request a draft. Doosaker decided to use Channel Talk's marketing function to capture customers who are leaving.
As a result, the bulletin board creation rate is said to have increased by more than 300%. Text image Cambodia Phone Number Data sent using the Channel Talk marketing function Doosaker empathized with the customer's experience of leaving and designed the campaign as follows. This is the message setting to send to customers who browsed the sample draft page and did not request a draft. Sample draft page URL addresses commonly include the board/list.php keyword . Therefore, we set the keyword to be included in the starting conditions. To request a draft, customers must register as a member. In order to target customers who have not posted on the bulletin board, the customer filtering condition was set to non-member. The waiting time was set to 2 minutes to catch cases where customers left after viewing the sample draft page . Campaign settings screen to increase bulletin board inquiry volume The goal was set to complete the bulletin board creation. Since board/write.php is commonly included in the URL address of the bulletin board writing completion page.
As a result of comparing the goal achievement rate with the previous one, it is said that the number of draft requests has more than tripled . As expected, customers are the answer Doosaker had concerns ahead of the launch of the off-season product Wind Breaker. They say they were wondering, ‘Will customers like this product?’ Senior Bae Seung-seop decided to see customer reactions using the Channel Talk marketing function. As a result, the purchase conversion rate is said to have increased by 2.5 times compared to other products. Based on these results, Dusaker has decided to release windbreakers in other colors. Campaign image announcing the launch of Windbreaker (full-screen) Doosaker designed a campaign to announce the product launch to visiting customers. In order to send it to customers who have sufficiently browsed the site, I set the waiting time to 3 minutes later .
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发表于 2024-3-4 17:10:43
